Use this feature when you want to allow multiple callers to communicate with each other over a voice call. The Callers join the call and are presided over by a Moderator. This is configured under Class5 > Conference.
New Conference Call¶
To create a conference call:
- Click the
Enter the following parameters
- Enter a
Namefor the conference call.
- Select the
Customerfrom the drop-down list
- Enter the
Extensionfor the callers to call (essentially, the dial-in number)
- A 'PIN' may be configured for additional security
- Select the conference
Qualityfrom the drop-down list. Quality is set by the amount of bandwidth available per caller:
Narrow Band(8 KHz),
Wide Band1(16 KHZ), and
Ultra Wide Band(32 KHz).
- Set the
Max Membersto limit the number of concurrent callers this conference must allow. Note: the preset of '0' Max Members allows an unlimited number of callers can join the conference.
- Enter a
Conference Call keypad options¶
Callers may use the keypad to control the audio on the conference call.
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