Table of Contents


This tutorial will guide you through the DID section, which can be accessed from the side bar. Just click on Management, and go to DID as highlighted in the image below:

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The following 4 actions can be performed in the DID section.

  1. Add a DID
  2. Refresh the list
  3. Delete a DID
  4. Provision ON/OFF toggle

Add a DID

To add a new inbound number, follow the steps shown below:

  1. Click on the Add DID, as highlighted in the image below.

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  1. Fill out the details of the popup.

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  1. Click Save button, once the accurate details have been filled out.

Refresh the List

You can also refresh all the details of the DID section, anytime, to get the updated list.

Just give a click on Refresh button and the list will get updated with latest saved details .

Delete a DID

You can also delete a DID from the list.

  1. Select a DID that needs to be deleted.
  2. Click the trash icon, which is next to Refresh button.

Provision ON/OFF toggle

You can also turn the Provision ON or OFF. All you need to do is to click the Provision toggle for turning it off or on, as highlighted in the image below:

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Other functions of the DID section includes:

  1. Edit DID details
  2. Set the priority of different columns
  3. Set the column list
  4. Searching a DID

Edit the DID details

  1. Click on the DID name, from the DID column list.

  2. A pop up will open with pre-populated data.

  3. Edit the desired details.

  4. Click the Save button.

The edited information will now be SAVED!

Set the Priority of columns

You can also set the priority of any column, by clicking the column name. (E.g. Customer is a column name).

Set the Column list

You have a choice to set the column lists, by deciding which column shall be shown in the grid.

  1. Click on the button at top right, which is highlighted in the image below:

![alt text][did-img-5]

  1. Click on the name of the column, a sign of “tick” or “cross” will appear with the name of the column, accordingly.

Searching text field

You can also search the details related to DID section in the text field, that is at the top right of the page.

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How to perform one action on multiple DID’s in one go?

Editing all the DIDs one by one may feel like a tedious task. That's why Connex has introduced a functionality where you can perform the same action over multiple DID’s in one go.

1) Login to your Connex account and from the side menu, extend the "Management" menu item and look for "DID".

2) Click on it and you will open a new page showing the existing DIDs.

3) Select all the DIDs, on which you want to perform the same action and click on "Edit Selected Items".

4) A new form will open, perform the changes and click on "Save".

This is how the bulk action on multiple DIDs is performed in one go.