Table of Contents

Logging

The logging is used to check Real time call attempts, SIP traces, routing status & to simulate a call.

SIP traces

To view the SIP traces of a call follow the steps below.

  1. Click on Management> Logging

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  1. Click on the call id for which you wish to view the SIP traces.

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  1. Click on the SIP traces button to view the SIP trace image.

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Please note the SIP traces are not always guaranteed.

Simulating Calls

Users can simulate the calls by using the following simple procedure:

  1. Click on Management> Logging> Simulate

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  1. Enter the Dialled number & CLI/ANI Number
  2. Select the switch IP from the drop down menu.
  3. Enter the IP address.
  4. Optionally add the sip extension user
  5. Select the routing engine zone & click simulate
  6. The simulation call result will appear in the logging. The call id will start with a SIM name, click on the call id to view the routing status of that call.

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  1. Pop-up will appear. Enter the details in it.

Lookup

Lookup service helps you to do a query of a number,

  1. Click the Look up button, right next to the Simulate button.

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  1. Enter the phone number
  2. Select the type and click search

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  1. The lookup result will be displayed in the logging page.

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Refreshing the Logs

User can also refresh the lists of logs by clicking on Refresh button, right next to the Look up button.

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Searching the Logs

You can search for a call by a phone number, call id, or with a IP address. To search for a call enter the phone number & hit the search button.

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