Table of Contents

System Status

The System Status feature updates the status of customer portals, and provides a way to communicate downtime and system outages to your customers.

To setup System Status:

  1. Click Management > Status.
  2. Click the + button under status component.

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  1. Enter a title, and a description (optional).
  2. Click the Save button.

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To add a new history:

  1. Click the + button under Report History.

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  1. Enter a title, status, visibility, and a description.
  2. Click Save.

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Statuses are displayed in thecustomer portal, depending upon its visibility settings. To enable status on your customer portal:

  1. Click Setup > Integrations > Domains.

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  1. Click the domain name.

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  1. Under User Access Area, enable the status.
  2. Click the Save button.

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