Campaign

  • Name - Name of the Campaign
  • State - State of the Campaign (running or stopped)
  • Source Status - The ready status of a record. Marked as
  • "ANSWERED" - When the data is dialled.
  • "MACHINE" - When you use answer machine detection.
  • Leadset - The datasource from which the data is read .
  • Tech Prefix - A prefix for sending calls. This helps to select the specific route.
  • Caller ID - The Command-Line Interface(CLI) / Automatic number identification(ANI) that is displayed on outbound calls.
  • Flow Speed - The number of calls placed per second.
  • Channels - The number of channels that the dialer is going to occupy.
  • Host - The server where the calls are going to be sent.
  • Agent Form - When using the preview dialler, the form that is displayed to the personal digital assistant.
  • AMD - Answer Machine Detection.