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Files

The File section can store a variety of files, including (but not limited to) audio files for PBX, rate cards, or a logo for your portal. These files are found under Management > File.

Add new file(s)

  1. Click the Bulk Upload button at the top of the page.
  2. Navigate to the desired directory, select one or more files, then click Open.
  3. The file should appear as the next item on the list if the upload is successful. (You made need to refresh the list.)

Upload Errors

If an error occurs, check your browser settings and operating system for things like firewalls or pop-up blockers which may prevent uploads of a certain type.

Specific file type functions

  • Text to Speech - Under Audio files, select the alt text button. Enter the text, select the voice, and define the file name. Preview the audio by selecting Play Voice button. When the audio is ready, click Save.
  • Download - You can download a file you've selected with the Download button.

Remove files

Select a file from the list then click the trashcan button.