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Apps

Class 5 Apps

The ConnexCS Apps feature allows providers to create small, simple, drag-and-drop applications and ConneXML applications. Some examples are Echo Tests, Conference, IVR setup.

Build App

To create a new App:

  1. Navigate to Class 5 Apps.
  2. Click on the blue button.
  3. Fill in the following details for the application.
    • Name: Enter the name of the application.
    • Customer: Select the customer from the drop-down list. By default, the app is available to all the customers.
    • App Type: Select the type of app you want to create from the drop-down Call Flow or ConneXML.
    • Destination: Enter the Extension for the callers to call (essentially, the dial-in number).
    • PBX Server: Select the relevant server for your customer.
  4. Click Save.

Advanced Applications

To configure more complex applications, ConnexCS offers Class5 Programmable Voice which allows you to build comprehensive applications using JavaScript.

Class 5 Auto Add DNC for callback on IVR

In a Class 5 setup, you can configure an endpoint to redirect incoming calls to an IVR, where the caller can be added to the Do Not Call (DNC) list automatically.