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Dashboard

The Dashboard overview provides a summary of active customers and channels as well as some quick functions. For detailed account and customer activities, use the Menu system on the left.

Top of Page Icons

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Alerts Quick view of existing Alerts on the Account

Time Zone Click on the Date/Time box to select the Time Zone

Docs Click on the question mark to access the ConnexCS Documentation

Payment Displays the current switch balance and provides a quick link to make a payment

Channel Count Total Live Channels in use for all customers

Account Use this to Change Password or Language, or to Log Out.

Overview

This provides a view of Live Channels, Customers, Carriers, and Rate Cards

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Channels

Quickly view and sort Customers or Carriers by Channels in Use (highest and lowest).

Live Channels

Upper graphs:

  • Channels This graph displays all currently active channels Use the icons in upper right corner alt text to refresh, select options, or download the graph.
  • Channels SanKey Diagram in development

Lower graphs:

  • Channels (historical data)
  • CPS (calls per second)
  • Daily Spend (displayed by customers)
  • Customer/Provider spend (from SanKey Diagram above)
  • Profit (daily stats on profit and loss, good for analysis)