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App Store

Setup App Store

The ConnexCS App Store lets you discover, download, and install applications on your user account.

The Apps created using the IDE are available for use in the App Store when published.

The Apps can be created by other customers or developers and used by ConnexCS's customers.

Steps to install Apps

  1. Login to your account. Navigate to Setup App Store. Click on the App you wish to install.
  2. Click on Install.

3.After hitting the 'Install' button, a window appears with two fields. The first field is 'App Name', where you can either change the name of the application or keep it the same. The second field allows you to select the Version of the application.

4.Click on Install and the App will be installed on your user account.

5.You can view the Description, Installed Versions, All Versions and any Documentation related to the Application.

Note

See this icon? owner. It means you built this application and the ownership belongs to you.

How to Display documentation for your Application

  1. You can add information about your specific application by using the Template component in the IDE section.
  2. Click here to follow the instructions on how to create a template and add documentation, however, note that template name should actually be app_documentation.

Useful Tools and Applications

DID Spam Score

Overview

This application will help you update the Spam Score of your DIDs and send a report to the provided email ID.

Please note that this service is chargeable and the cost for each DID spam score check is $0.004 .

Prerequisites

Before using the app, ensure that the Spam Score package is added to your account.

Steps to Use the App

  1. Setup Email that will be used as API user.
  2. Navigate to IDE DID Spam Score App Environmental Variables.
  3. Locate the cx_api_uservariable.
  4. Enter the email address you use to login in value.
  5. Select DIDs for Spam Score Check.
  6. Navigate to Global DID.
  7. Select the DIDs you want to check.
  8. Once selected, click on the Spam Score button at the top of the page.
  9. Send the Spam Score Report.
  10. After clicking the Spam Score button, you will be prompted to enter the email address to which the DID spam report will be sent.
  11. Enter the desired email address and click Spam Scout.

Autonomous Calling

Overview

This application allows autonomous dialling of numbers from an uploaded list.

Steps to Use the App

  1. Navigate to Setup App Store Autonomous Calling and click Install.
  2. A window will appear, select the version of the app and hit Install again.
  3. After refreshing the Control Panel, the Auto Dial button will appear on the side bar.
  4. Click Auto Dial, then Config to setup the calling process.
    • Select the Customer for the drop-down.
    • Enter the Outbound Server in use.
    • Enter the extension in the Endpoint field.
    • Enter the CLI and click Confirm.
  5. Click on Set Numbers to add the number list for the autonomous dialing process. Click on Save Numbers.
  6. Hit the Start button to dial the numbers automatically. `.

Important Note

  1. Ensure that all phone numbers are entered in the complete international format (e.g., +44 for the UK, +1 for the US).
  2. When entering multiple phone numbers, list each number on a new line.

Click-2-Dial (Programmatic API Calling)

Overview

Click-to-Dial API enables applications, websites, or software systems to initiate phone calls with a single click or programmatic command.

Instead of manually dialing a phone number, users or systems can trigger a call directly from an interface, making the process faster, more efficient, and less error-prone.

Steps to Use the App

  1. Navigate to Setup App Store Click-2-Dial and click Install.

  2. A window will appear, select the version of the app and hit Install again.

  3. In the Installed Versions tab click Config.

  4. A window will open, prompting you to enter the following details:

    • Select the Customer for the drop-down.
    • Enter the API Key. It acts as a gate-keeper in maintaining the security, reliability, and integrity of API-based interactions. API Keys are generated randomly for each customer as soon as you press +Add.
    • Enter the Extension. It specifies the number you are using to initiate the call.
  5. Click Save.