Skip to content

Latest Calls

Management Customer [Customer Name] Latest Calls

The Latest Calls tab provides records of incoming and outgoing calls. View recent calls and their Session Initiation Protocol (SIP) traces, and run simulated calls. See Logging section for details on these functions. To view Latest Calls for all customers, go to the Logging section in ConnexCS.

Simulate Calls

To simulate a call:

  1. Click on the Call ID.
  2. Click Simulate.
  3. Complete details for Dialed Number, CLI/ANI, Switch IP etc.
  4. Click Simulate.

(CLI: Command Line Interface, ANI: Automatic Number Identification*)

alt text

The simulate button is used to simulate a closed circuit call.
This closed circuit call is used to identify the Routing Issues.

Know More

  1. To know more about Providers click here.
  2. To know more about Billing click here.
  3. To know more about Logs click here.
  4. To know more about Graphs click here.