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Latest Calls

Management Customer [Customer Name] Latest Calls

Overview

The Latest Calls tab provides records of incoming and outgoing calls, along with powerful debugging tools. You can view recent calls and their full SIP traces, as well as simulate calls for testing and troubleshooting.

See Logging section for details on these functions. To view Latest Calls for all customers, go to the Logging section in ConnexCS.

Features & Insights:

  1. Displays:

    1. Carrier handling the call.
    2. Caller and receiver numbers.

  2. Useful for:

    1. Debugging real-time call flow.
    2. Analyzing SIP trace logs at the packet level.

  3. Allows users to:

    1. Simulate calls.
    2. View raw call data.

Simulate Calls

To simulate a call:

  1. Click on the Call ID.
  2. Click Simulate.
  3. Complete details for Dialed Number, CLI/ANI, Switch IP etc.
  4. Click Simulate.

(CLI: Command Line Interface; ANI: Automatic Number Identification*)

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The simulate button simulates a closed circuit call. This closed circuit call identifies the Routing Issues.

Know More

  1. To know more about Providers click here.
  2. To know more about Billing click here.
  3. To know more about Logs click here.
  4. To know more about Graphs click here.