The Recording area provides an opportunity to listen to recorded calls, providing this feature is available on your account.
Under Path, select the date (YYYY-MM-DD format) to inspect.
This will list all recordings on that date.
- You can identify specific calls two ways:
- Path: Use the Call-ID which can be found in Latest Calls).
- Last Modified: If there are not many calls, you may be able to find it by looking for the time the call ended. This is less conclusive than the using the Call-ID, especially when there are many calls.
- Select Download or Play Audio to access the recording.
Backto go back to the list of dates.