The Recording area allows you to listen to recorded calls, provided this feature is available on your account.
Under Path, select the date (YYYY-MM-DD format) to inspect.
This will list all recordings for that date.
- You can identify specific calls in two ways:
- Path: Use the Call-ID which you can find in Latest Calls).
- Last Modified: If there are some calls, you can find them by searching for the time the call ended. This is less conclusive than using Call-ID, in particular when there are a lot of calls.
- Select Download or Play Audio to access the recording.
Backto go back to the list of dates.