Statement¶
Setup Information Statement
Statement displays daily spending on your ConnexCS account, typically used when a customer has questions about billing.
Use the Columns section on the right to drill down based on Return on sales (ROS) and Values for detailed analysis.
Columns¶
Column Name | Description |
---|---|
Date | Date billed. |
Date(Day) | Day of billing. |
Date(Month) | Month of billing. |
Date(Year) | Year of billing. |
Minutes | Total (Actual) minutes processed by the system on that day. |
Anyedge Cost | Costs incurred associated with AnyEdge Usage. |
Per Channel Cost | Costs incurred associated with Cloudswitch usage when billed Per Channel. |
Per Minute Cost | Costs incurred associated with Cloudswitch usage when billed Per Minutes. |
Call Recording Cost | Costs incurred associated with Cloudswitch usage when billed Per Minutes. |
Transcription | Call transcription available. |
Bill Units | Shows the services used for the call, such as transcription, text-to-speech, and spam-scout, along with the cost breakdown for each service. |
Top-Up | Credits to the account from payments made. |
Total | Total difference for that day. |