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STIR/SHAKEN Cert

Setup Information STIR/SHAKEN Cert

(STIR: Secure Telephone Identity Revisited, SHAKEN: Signature-based Handling of Asserted Information Using toKENs)

The STIR/SHAKEN Cert is a necessary prerequisite step for call origination providers to adopt to authenticate telephone calls in the future. The adoption of this standard eventually helps to mitigate spoofing and robocalling, and other nuisance and scam calls. For more detailed information, see our article FCC Regulations Regarding Robocalling (TRACED Act).

(FCC: Federal Communications Commission, Ofcom: Office of Communications)

ConnexCS doesn't provide the STIR/SHAKEN Certificate, you must obtain it from a designated authority, such as Ofcom or FCC (for the FCC, this began June 30, 2021). Once you have the certificate, it's added to ConnexCS as per the steps below.

STIR/SHAKEN background

See Wikipedia STIR/SHAKEN and FCC Report on Selection of Governance Authority and Timely Deployment of SHAKEN/STIR for details.

Add STIR/SHAKEN Cert

To add a certificate:

  1. Click on the :fontawesome-plus: symbol.
  2. Complete the Name (may be indicated as "Alpha" in Control Panel), Certificate, and Key fields from the certificate provided by the issuing authority.
  3. Click Save.

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