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Direct Inward Dial (DID) numbers allow inbound calls to bypass a PBX or other routing to connect directly to the destination number.

Create and edit DID (Direct Inward Dial) parameters within the individual customer cards, either using bulk uploads and edits or manually. These can also be managed for multiple customers under the Global > DID section.

Use the Stats button to view the Per Number Report.

DID Billing

For DID billing (located at Customer > DID > Edit DID > Billing), it is recommended to set customers to a Package rather than using the Cost and Retail functions