Billing¶
Document Metadata
Category: Setup → Billing
Audience: Administrators, Engineers, Finance Team
Difficulty: Intermediate
Time Required: 10–20 minutes
Prerequisites:
- A working understanding of your account’s billing model (per-minute vs. per-channel)
- Access to your usage data or CDRs to understand how charges are incurred
Next Steps: Review which billing model your plan uses (per-minute or per-channel), verify your minimum charges and ensure alignment with your traffic patterns.
ConnexCS Billing Per Channel¶
Billing per-channel is the traditional approach, where the consumer pays for a set number of channels or ports. It's like the VoIP equivalent of per-line billing in mobile networks.
Advantages of Billing Per Channel¶
- Cheaper than per-minute billing in systems with consistent traffic and high usage.
- Free servers are available for several tiers of service.
- Predictable costs allow for more stable billing cycles and simplified cost-benefit analysis.
Disadvantages of Billing Per Channel¶
- Inconsistent traffic often leads to higher costs.
- Capacity planning is inherently less flexible.
ConnexCS Billing per minute¶
In per-minute billing, the number of seconds you use gets tallied daily. Its combined with the per-minute cost, and then subtracted from your account.
Advantages of ConnexCS Billing per minute¶
- Channels come with peripheral considerations that make it more challenging to scale a billing unit. But per-minute rates are exact enough to scale with the system.
Disadvantages of ConnexCS Billing per minute¶
- Expensive with consistent traffic.
- Multiple servers are more expensive.
Minimum Charges¶
All accounts must spend a minimum cost per-server to remain active. Check Pricing here. This helps to prevent incurring losses from stagnant accounts.