Stats

Document Metadata

Category: Carrier Management / Analytics & Monitoring
Audience: Administrators, Engineers, Support Team
Difficulty: Intermediate
Time Required: Approximately 30–45 minutes
Prerequisites: Active ConnexCS account with Carrier-module access; familiarity with traffic metrics such as Channels, CPS, ASR, ACD, and SIP signalling
Related Topics: Carrier Main Configuration, Customer Stats
Next Steps: Navigate to the Stats tab for a carrier, review key performance graphs (e.g., Channels, ACD, ASR), filter by time period, identify under-performing routes or carriers, then generate alerts or take corrective actions as required

Management Carrier Stats

Click Stats tab to view carrier-related statistics. You can find the descriptions for each of these graphs in Customer Stats.